The top 6 benefits of a Virtual Receptionist


WRITTEN BY Emily Corne ON 17 May 2023

1. First Impressions Matter

Calls that are answered quickly and efficiently give your business a professional image and impress clients. Customers want to be heard and taken care of. 

Did you know that 85% of people say that their first impression of a business is influenced by their phone experience? That’s a lot! And that’s where we come in. Calls that are answered quickly and efficiently give your business a professional image and impress clients. We understand that customers want to be heard and taken care of, and we’re here to help you do just that.

2. Improve customer satisfaction

A virtual receptionist also offers several advantages over traditional receptionists. A Virtual Receptionist is a great way to improve customer service and deficiency for any business. With a virtual receptionist, customers can get their questions answered quickly and easily without having to hold in a queue. For example, call answering during business hours, while also providing helpful information such as directions or contact details or even, specific tasks such as scheduling appointments and providing information about products and services. 

One of the biggest advantages of using a virtual receptionist is the improvement in customer service. We are here to make sure that your customers get their questions answered quickly and easily, without having to hold in a queue. Whether it’s providing helpful information like directions or contact details, or even scheduling appointments and providing information about your products and services, we’ve got it covered.

3. Save Money and Time

Juggling too many things? Can’t be in two places at once? Missed a sale? A Virtual Receptionist can save you quality time and money by assisting with bespoke services. This allows your business to remain operational whilst you can take a well-earned break. 

Did you know that hiring a full-time receptionist can cost small businesses up to £25,000 per year? That’s a lot of money! But with a virtual receptionist, you only pay for the services you need, which can save you a significant amount of money. You can use our bespoke services to assist with tasks like answering the phone, scheduling appointments and providing information about your products and services.

And the best part? You don’t have to worry about things like sick leave, holiday time, or training costs. We take care of everything, so you can focus on what you do best – running your business. With a virtual receptionist, you can take a well-earned break while your business remains operational. It’s a win-win situation!

So, if you’re tired of juggling too many things and wish you could be in two places at once, then consider hiring a virtual receptionist. We can save you quality time and money while providing top-notch customer service to your clients. Let us help you take your business to the next level!

4. Provide Efficient Call Answering

Never again worry about your calls going unanswered, and risk losing business. With a Virtual Receptionist, all calls are answered within the first 3 rings in your company name professionally and promptly and this leaves a better impression on customers. You can trust that your Virtual Receptionist will quickly answer all your calls and respond to emails efficiently. As a virtual receptionist, one of our top priorities is ensuring that your business never misses a call.

Did you know that 75% of customers believe that it takes too long to reach a live agent on the phone? That’s right! And that’s where we come in.

With a virtual receptionist, you can rest easy knowing that all your calls will be answered within the first 3 rings in your company name, professionally and promptly. This leaves a better impression on your customers, as they feel like their time and business are valued. Our team of expert receptionists is trained to handle calls efficiently and provide top-notch customer service to all your clients.

But that’s not all. We also respond to emails promptly and efficiently, so you don’t have to worry about missing any important messages from your clients. With a virtual receptionist, you can trust that your business is in good hands, and your clients are being taken care of.

So, if you never want to worry about your calls going unanswered and risk losing business, then consider hiring a virtual receptionist. We’re here to help you make a great impression on your customers and provide top-notch customer service, so you can focus on what you do best – running your business!

5. Increase Professionalism 

As we mentioned how your business communicates with its customers can have a massive impact on how your business looks. With a call answering service, you can make sure all customers’ needs are met, improving customer loyalty. Providing your Virtual Receptionist with all the important key information about your business will ensure that every customer has the best experience when calling your office.

Did you know that 86% of customers are willing to pay more for a better customer experience? That’s right! And that’s where a call answering service comes in.

How your business communicates with its customers can have a massive impact on how your business looks. With a call answering service, you can make sure that all your customers’ needs are met, improving customer loyalty. By providing your virtual receptionist with all the important key information about your business, you can ensure that every customer has the best experience when calling your office.

Our team of expert receptionists is trained to handle calls efficiently and provide top-notch customer service to all your clients. We make sure that every call is answered in a professional and courteous manner, leaving a lasting impression on your customers. This can lead to increased customer loyalty and even more sales for your business.

So, if you want to improve customer loyalty and provide the best possible customer experience, then consider hiring a call answering service. We’re here to help you make a great impression on your customers and ensure that their needs are met every time they call your office.

6. Increased productivity

By outsourcing your receptionist duties to a virtual receptionist, you and your staff can focus on more important tasks, like growing your business. You won’t have to worry about answering the phone or scheduling appointments, allowing you to be more productive and efficient. As virtual receptionists, we understand that running a business can be a time-consuming and stressful task.

Did you know that the average office worker is interrupted every 11 minutes, and it can take up to 25 minutes to get back into a task after being interrupted? That’s a lot of lost productivity!

By outsourcing your receptionist duties to a virtual receptionist, you and your staff can focus on more important tasks, like growing your business. You won’t have to worry about answering the phone or scheduling appointments, allowing you to be more productive and efficient. This means that you can spend more time on tasks that generate revenue and help your business grow.

And the best part? You don’t have to worry about hiring and training a full-time receptionist, which can be a costly and time-consuming process. With a virtual receptionist, you only pay for the services you need, and we take care of everything else.

So, if you want to improve your productivity and focus on growing your business, then consider hiring a virtual receptionist. We’re here to help you take your business to the next level while providing top-notch customer service to your clients. Let us help you achieve your goals and take the stress out of running your business! Get in touch today.