Telephone Answering Service in London

Your Business Calls, Answered Professionally – Every Time

A dedicated receptionist answers your calls in your company name, ensuring a seamless, professional experience while you focus on growing your business.

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Professional, Reliable, Cost-Effective

The Smarter Way to Handle Business Calls

Stop Losing Business Opportunities

Every call is answered live by a professional receptionist so you never miss a client or sales lead.

Boost Business Credibility

A live receptionist projects a professional image, making you look established.

Save Time & Reduce Costs

Avoid hiring a receptionist—our service costs a fraction of an in-house team.

London Business Presence

Get a dedicated 0207 number and a prestigious Mayfair address.

Choose Your Telephone Answering Plan

VO Connect

£60/mo

Ideal for small businesses needing a London phone number to manage calls themselves.

  • Get a dedicated London business number
  • With optional Voicemail to email service
  • Call logs available for tracking enquiries
  • No live call answering (calls go to voicemail)
sign up today

Response

£90/mo

For businesses needing a professional receptionist to answer your calls.

  • 0207 London telephone number
  • Live call answering
  • Calls answered in your company name
  • Call screening to block sales & spam calls
  • Voicemail-to-email service or messaging taking
  • Call reports available for tracking activity
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Link

£90/mo

Our most popular plan for call answering plus live call transfers..

  • Everything in Response
  • Calls transferred to you after receptionist introduction
  • Full receptionist support to manage business calls
  • Call screening & log reports
  • Optional call patching (transfer calls to you or a team member)

Upgrade to Link Plus: Unlimited inclusive calls £45/mo.

Best for high-call-volume businesses needing seamless client handling

Never Miss a Call Again

Find Your Perfect Plan

What’s included

VO Connect

Response

Link

Link Plus

Which plan is right for you?

Basic Plan – Ideal if you need a London phone number.

Standard Plan –
A professional receptionist answers your calls.

Most Popular Plan – Call answering plus live call transfers

Pro Plan – Best for businesses that want full receptionist support

Company number allocated if required

Calls answered in your company name

Calls transferred & introduced

Call screening sales and nuisance

Call log reports available

Voicemail to email service

Unlimited inclusive calls

not sure which package is right for you? contact us

More Than Just Answering Calls

When customers call, first impressions matter. Our professional receptionists provide a seamless, polished customer experience—all without the cost of hiring an in-house team.

  • Professional Brand Image – Calls are handled with care and professionalism, reinforcing trust.
  • Never Lose a Lead – Every call is answered, ensuring you never miss a potential client.
  • Flexible & Scalable – Easily upgrade or change your plan to suit your business growth.
  • Cost-Effective – Avoid the expenses of full-time staff while maintaining a premium presence.
sign up today

Trusted by over 1,000 UK businesses

What Our Clients Say

  • “As ever, the two-ring reception telephony of VO is amazingly good—well done. My number is there to catch a £100K phone call from a CEO fed up with not finding an accountable supplier, wanting to chat immediately!”
    David Pinchard, Transformation Leaders
  • “They have been our telephone answering service provider for 10 years now! Amazing group of people, dedicated to what they do. Going above and beyond would be an understatement.”
    ELAINE MITCHELL, Fishers Notaries
  • “The perfect blend of prestige and professionalism. Having a Mayfair number has boosted my business credibility.”
    ashraf elsary, Phoenix Capital

Telephone Answering Service in London Today!

Create a professional presence without the overheads

At VOffice, we don’t just answer calls—we help businesses grow by ensuring every interaction reflects your professionalism, reliability, and dedication to customer service.

Book call answering Today

Have Questions? We’ve Got Answers

Our professional receptionists answer calls in your company name and follow your instructions to either forward the call, take a message, or provide basic information to the caller. You’ll receive message notifications via email, ensuring you never miss an important call.

Yes! If you already have a business number, we can forward calls from your existing number to our receptionists. Alternatively, we provide a dedicated 0207 London number as part of your package.

If you’ve chosen the London Answering package, we can patch calls through to you. If you upgrade to Unlimited Call Patching, all transfers are included in your monthly fee. Otherwise, calls are transferred at standard BT rates.

Absolutely! You can update your preferences anytime—whether you want messages sent via email, calls patched to a different number, or specific instructions for handling VIP clients.

No! We offer flexible monthly plans with no long-term commitment. You can cancel or upgrade at any time with just one month’s notice.

We filter out unwanted sales calls and only pass through genuine business enquiries, ensuring your time isn’t wasted.

Never Miss a Call Again – Get Started Today!

Start using your London business number immediately.

  • Flexible monthly plans
  • Instant activation available
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